Party Hire FAQ Melbourne
Planning a party or event? Browse our most frequently asked questions about jumping castle hire, obstacle courses, photo booths and party hire across Melbourne’s south-east suburbs including Pakenham, Officer, Berwick, Cranbourne, Clyde and surrounding areas.
Browse our most frequently asked questions list below to learn everything you need to know!
No. Water must never be used on our jumping castles or inflatables unless the inflatable is specifically designed as a water unit. Due to safety and insurance requirements, our standard inflatables must remain completely dry during use.
Our jumping castles and inflatables can be set up on grass, dirt, crushed rock or indoors on suitable flooring. Due to Australian safety standards, we cannot set up outdoor inflatables on concrete or hard surfaces where staking is not possible.
All outdoor inflatables must be secured using 400mm safety stakes. Please ensure there are no underground pipes, sprinklers or cables where the inflatable will be installed.
No. Safety is our number one priority and we will never operate inflatables in unsafe weather conditions.
Rain
If rain is forecast during your hire period, outdoor inflatable hires may need to be cancelled for safety reasons. If this occurs, any payments made for outdoor inflatables will be refunded.
Wind
Our inflatables can only operate safely in wind gusts below 30km/h. If stronger winds are forecast, we will not be able to set up outdoor inflatables. If wind conditions become unsafe during your hire period, the inflatable must be switched off immediately.
Yes. Bounce Around Inflatables & Party Hire is fully insured with Public Liability Insurance and maintains risk assessments, safety procedures and maintenance logs for all equipment.
If your venue or organisation requires insurance documents, please contact us and we can email them through.
We offer free delivery on orders over $240 within 25km of Pakenham. Delivery is available across Melbourne’s south-east suburbs including Officer, Berwick, Beaconsfield, Clyde, Cranbourne, Narre Warren, Drouin, Warragul and surrounding areas.
For locations outside our free delivery zone, a travel fee may apply.
Yes. All jumping castles, inflatables and party hire equipment are thoroughly cleaned, disinfected and sanitised after every hire. We take pride in providing clean, safe and well-maintained equipment for every event.
Yes. All of our inflatables are manufactured from 100% lead-free vinyl and are regularly inspected for safety and cleanliness. The safety of your guests is always our highest priority.
No. Your hire time only includes the time you are using the equipment.
We arrive before your booking starts to complete setup and return after your booking finishes to pack everything down. For example, if your hire is booked from 12pm to 4pm, the inflatable will be fully set up before 12pm and collected after 4pm.
We provide party hire equipment for a huge range of events including:
- Birthday parties
- School fetes and colour runs
- Sporting club presentation days
- Corporate events
- Community festivals
- Church events
- Family fun days
- Christmas parties
- Backyard parties
- Fundraisers and more
Our jumping castles, obstacle courses, inflatable games, photo booths and party hire equipment are suitable for both kids and adults.
No. For safety and insurance reasons, customers cannot pick up inflatables themselves. All jumping castles and inflatables must be professionally installed by our trained staff to ensure they are secured and operated safely.
Outdoor inflatables must be collected during daylight hours.
Daylight Saving Time
Latest pickup time: 7:00 PM
Outside Daylight Saving Time
Latest pickup time: 5:30 PM
If your event finishes later than these times, overnight hire may be available with collection the following day.
Yes. Many of our jumping castles and inflatables can be set up indoors in venues such as school gyms, halls, stadiums and function centres. Indoor hires are especially popular during winter or unpredictable weather conditions.
Please contact us with your venue measurements so we can recommend suitable inflatables
The required setup space depends on the inflatable you choose. Each product listing includes the inflatable dimensions and space needed.
The ‘space needed’ listed on the product includes extra space for:
- Blowers
- Safety mats
- Access space around the inflatable
If you are unsure, contact us and we can help recommend the right inflatable for your area.
Still have questions?
Feel free to use our Contact Us below to reach out to us anytime.
